Wednesday, March 20, 2013

Are You Good At Bouncing Back?

After reading Reid Hoffman and Ben Casnocha's The Start-up of You where they point out that our lives, resumés and certainly our LinkedIn profiles will show lots of ups and downs in this global and turbulent economy, I've been thinking about resiliency. By the way, it's a great book. Even if you aren't the least bit entrepreneurial, we're looking at a world of work where you better be good at bouncing back. I'm saying it twice. You better be good at bouncing back and quickly. You must be resilient.

When you get down, do you know how to get up again quickly?  One thing I learned from sales was getting back up quickly after being rejected. Seriously, sales is all about being rejected and the most successful salespeople have proven strategies for bouncing back. And bouncing back FAST. I was taught that nine "no's" usually meant the tenth time might be a "yes" -- so after I've been rejected about eight times, I can get excited and happy as I think, "Yes, yes, yes! I'm closer and closer! I'm almost there!" I really do think that way.

Studies have shown a most fascinating metric of success -- the shorter the time it takes people to recover from a failure or disappointment and get back in the game the better -- and it is predictive of overall lifetime success. In sales, you have to have strategies for bouncing back, or you'll never make it.

Sometimes, you just get down and feel a little hopeless. Everybody does. I have a mental list of things to do that get me back on track, and I think we all need to make that list and revise it every few years. It's more important than revising your resume. We need to build out a foundation of resiliency, like a foundation for a house we plan to build. The foundation of resiliency for me is reading, exercise (dancing in particular), being with friends, being in nature, faith and more than anything, having a very supportive partner.

I know so many people who are not happy in their relationships and since I've "been there, done that" and did get divorced, I know it matters a lot to have a good partner. I bet you didn't think I was going to talk about divorce (or break up) but honestly, maybe it's time to downsize your partner. If they don't make your life and home a place to rest, relax, restore yourself and bounce back, you need a new partner. It makes a world of difference. Make a list of ways to bounce back today and if your partner isn't on the list, well ... you know where I'm going. Time for them to appear on someone else's list.